A: I've found email to be the best communication tool. I've tried other tools (Voxer, Slack, text, etc.) but it's difficult for me to concentrate on your website if I'm continually interrupted.
Zoom is only available when pre-scheduled. If I jumped on a "quick Zoom" every time someone wanted to chat about a small website fix, I would end with an unproductive day.
If we haven't worked together before, it's helpful to schedule a free 15-min Zoom call so we can get to know each other (one per person) or a 30-min paid consult if a more complex explanation is needed. Schedule a Zoom here >>
I like to help as many people as possible, so try to be super efficient in my day.