→ Kajabi Communities: how to set up, manage, and use them effectively
Kajabi Communities lets you create private discussion spaces tied directly to your courses, programs, or memberships. Members access the community through their Kajabi account, and access is controlled by the way the offer is set up.
What Kajabi Communities is designed to do
Kajabi Communities is designed to support private, often product-based interaction.
It is used to:
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Host member discussions
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Centralize questions and answers
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Support courses and programs with ongoing conversation
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Add value to memberships and coaching offers
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Reduce email and support requests
Communities are not standalone.
Where Kajabi Communities lives in Kajabi
Kajabi Communities is managed inside the Products section of your dashboard.
How Kajabi Communities access works
Community access is not public and not automatic.
Access is controlled by:
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Offer configuration
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Membership/subscription status
A member can only see a community if they own the offer attached to the membership.
How to create a Kajabi Community
Step 1: Navigate to Communities
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Log into Kajabi
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Go to Products
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Select Communities
Step 2: Create the community
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Click + New Community
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Enter a community name
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Save
At this point, the community exists but no one can access it yet.
How to grant member free access to a community
Step 3: Connect the community to a product or offer
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Choose the contact(s) who will receive the offer
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Select the offer to grant access
Only members who own that product will see the community.
How members access Kajabi Communities
Once access is granted, members find the community inside their Kajabi account.
Members:
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Log in to their dashboard
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Click the community link or tab
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View posts and discussions
There is no separate app or login required.
What members can do inside a Kajabi Community
Members can:
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Create posts
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Comment on posts
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Reply to other members
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Participate in discussions
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View announcements
The experience is similar to a private forum or group.
Using Kajabi Communities with memberships
Kajabi Communities works especially well with memberships.
Common membership use cases:
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Monthly discussion prompts
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Ongoing support threads
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Q&A posts
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Community announcements
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Member check-ins
When a membership is canceled or expires:
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Community access is automatically removed (if it's set up that way behind the scenes)
Using Kajabi Communities with courses or programs
Communities can also support:
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Courses
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Group coaching programs
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Cohort-based offers
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Time-bound programs
In this case, the community:
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Extends learning beyond lessons
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Keeps questions in one place
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Reduces repeated support emails
What happens when access ends
When a member loses access to the product:
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Community access can optionally end automatically depending on how it's set up
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The member can still log into their account but cannot view the community
Notifications and engagement behavior
Members receive notifications based on:
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Their account notification settings
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Activity inside the community
Kajabi controls notification delivery, not individual posts.
Limitations of Kajabi Communities
Kajabi Communities:
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Is private only
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Requires login
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Is tied to Kajabi products
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Does not replace platforms built for massive, open forums
It works best for private, program-based audiences.
When Kajabi Communities is the right choice
Kajabi Communities is a good fit when:
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You want discussions tied to paid offers
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You want access to follow subscriptions automatically
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You want fewer tools to manage
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You want members inside one platform
Frequently asked questions
Can I create more than one Kajabi Community?
Yes. You can create multiple communities for different products.
Can one offer grant access to multiple communities?
Yes. Offers can be connected to more than one community.
Do members get notified of new posts?
Yes, based on their notification settings.
Can communities replace Facebook groups?
For private, paid programs, yes. You can even offer a free group for anyone to join, though they must log in to access.
Can Kajabi Communities be used without a course?
Yes. Communities can be attached to memberships or standalone offers, not only courses.
Where do members see the community inside Kajabi?
Members access the community from their account dashboard after logging in.
Are community posts searchable by members?
Members can browse posts inside the community, but communities are not public or indexed.
